All Patients: If you cannot keep your appointment or should have any questions, please call our office. Please note that if you're more than a 1/2 hour late, rescheduling may be necessary. If you miss an appointment without calling 48 hours ahead of time, you will be billed a missed appointment service fee of $50.00 for Office Visits and $100.00 for Procedures. Please do your best to make and keep your scheduled appointment. Be sure to have a valid insurance card, valid referral (if applicable), and your co-payment when you come for your visit. If any of these requirements are missing we will re-schedule your appointment. (no exceptions)
Referrals and Prior Authorizations: If a referral is needed by your insurance company, you are expected to have one at the time of your visit. If you do not have one please be prepared to pay for your visit in full by either cash or credit card based on the services rendered. If you are unable to do so, please reschedule your appointment. To receive a referral you must contact your Primary Care Physician. If you are unsure whether or not you need a new referral for your next visit, please ask, we will be glad to look into it for you. If a prior authorization is needed for your medications or procedures, we will do everything that we can to assist, but be aware that this DOES NOT guarantee an approval. If a prior authorization is denied, it is your best interest to work with your insurance company and advise us of how we can help.
Copays: Are expected at the time of service. We gladly accept CASH or CREDIT CARD.
Records: It is our office policy that to receive a copy of your chart, you must fill out a release form or submit an original document to our office with your signature.
Important: If you are unsure whether a referral is on file with us, please contact your insurance provider or call our office. It is your responsibility to find out the requirements of your HMO regarding any testing that may be ordered. This includes which facilities that can be used for ordered lab work and radiology tests. Additionally, you must have a written/electronic request for consultation from your primary care or referring doctor.
Our Office: We do our best to run on time. However, this is not always possible. If you are concerned with the time of your appointment on the day of your appointment, please call the office. If you are a new patient, you should arrive 15 minutes early, as you will have some paperwork to complete for our office records. If you find that you are unable to keep the appointment you have scheduled with our office please call at least 48 hours in advance to cancel and reschedule your appointment.
Test Results:Dr. Khademi prefers to review all test results in person, in the office. Please contact the office to schedule a follow up appointment to review your test results. While we make every effort to provide you with your test results, if you are concerned, please call the office.